Understand Customer Emotions

AI-Powered Customer Sentiment & Reputation Management Platform

All-in-one customer sentiment analysis and reputation management platform. Monitor reviews, understand customer feedback, improve engagement, and strengthen your reputation from a single dashboard.

Your Customer Sentiment & Engagement, Simplified in One Platform.

Understand customer feedback, analyze sentiment, and manage engagement across the channels that matter most-all from one intelligent dashboard powered by Clariv.

Everything You Need in One Platform

Clariv combines customer sentiment analysis, reputation management, and customer engagement in one unified platform that drives real business growth.
AI-Powered Review Intelligence
Review Management

AI-Powered Review Intelligence

Monitor and analyze customer reviews from 80+ platforms including Google, Yelp, Facebook, and TripAdvisor. Our AI interprets sentiment, identifies trends, and provides actionable insights to improve customer experience.

  • Sentiment Analysis
  • Smart Alerts
Unified-Social-Media-Management-scaled
CUSTOMER ENGAGEMENT

Unified Customer Engagement

Monitor customer conversations, feedback, and sentiment across multiple channels from one interface. Use intelligent insights and collaborative workflows to turn every customer interaction into an opportunity to improve engagement and reputation.

  • Sentiment Insights
  • Team Workflows

Delivering solutions, regardless of your industry.

Made for teams who want to understand better.

Top industries

Simplify Your Entire Social Workflow with Clariv.

Handle posts, calendars, notifications, and conversations across all channels from one place.

Top

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Our Technology

Powered by Advanced AI

Smart technology that reads, learns, and works, so your team doesn’t have to.

Understands True Customer Emotion

Our AI reads reviews like a real person, detecting emotions-happy, frustrated, worried, or surprised-so you know exactly how customers feel.

Auto-Sorts Every Comment

Reviews and messages are automatically tagged by emotion and topic: service quality, pricing, wait times, staff behavior, product issues, and more.

Spots Hidden Patterns

AI scans thousands of reviews instantly to catch sentiment drops, location issues, and time-based patterns you'd miss manually.

Predicts What's Next

Learn what customers might feel tomorrow. AI analyzes trends to predict sentiment shifts, churn risks, and emerging issues before they escalate.

95%
Sentiment Precision
Reads customer emotion and context with exceptional accuracy, even across large volumes of feedback.
6x
Faster Issue Identification
Detects negative patterns and operational risks long before they escalate.
40%
Increase in Response Efficiency
Helps your team respond faster by surfacing urgent feedback and grouping similar issues automatically.
30%
Reduction in Manual Review Work
Cuts down hours spent sorting through reviews by automating emotion and topic tagging instantly.
Why Clariv

A Platform That Helps Your Team Do More, Always!

Built to save hours, reduce effort, and keep your business moving with clarity and confidence.

Save Time on Every Workflow

Clariv handles the repetitive work-sorting reviews, analyzing sentiment, tagging topics, identifying trends, and prioritizing customer feedback-so your team can focus on what actually matters.

  • 90% less manual sorting
  • 3x faster content planning

Reduce Costs With Early Visibility

Clariv helps you spot issues before they become expensive, whether it’s service gaps, location inconsistencies, or shifts in customer sentiment. When you can act early, you avoid unnecessary spending later.

  • 6x earlier issue detection
  • 25% lower service recovery costs

Boost Revenue Through Better Decisions

Clariv shows what actually influences customer satisfaction and loyalty. You see trends clearly, understand what’s working, and know where small improvements can create meaningful revenue impact.

  • 40% reduction in avoidable churn
  • 20% growth in repeat customers

Integrations That Don’t Slow You Down

Clariv connects to your existing tools in minutes, bringing reviews, customer feedback, and engagement data together without complex setup or technical assistance.

  • 50+ plug-and-play integrations
  • Easy and quick integrations

Support That’s Actually Helpful

When you need help, Clariv is ready. Quick responses, simple guidance, and real people behind the chat. And with us, you never have to figure things out alone.

  • 24/7 support availability
  • 99% customer satisfaction

Keep Your Brand Consistent Everywhere

Clariv helps every team member stay aligned, no matter how many channels or locations you manage. Your messaging stays consistent, and your customer experience feels unified.

  • 1 unified calendar
  • 100% consistent messaging