Salons & Spas

Client Sentiment & Reputation Management for Salons & Spas

Clariv helps beauty businesses track guest sentiment across booking apps, Google reviews, social DMs, and in-location surveys, while managing all your social content from one place.

Know what clients love, catch service issues early Keep your brand visible without manual effort Manage social posting, reviews & DMs in minutes
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Your Social Scheduling, Simplified & Connected With One Platform.

Create once, schedule across 20+ different social media platforms, and manage it all with just one dashboard, powered by Clariv!

Your Salon & Spa Reputation, Managed with Clariv
Salons & Spas

Your Salon & Spa Reputation, Managed with Clariv!

Clariv brings every guest review, booking comment, service rating, and social message into one platform, so you always know what clients are loving and what needs attention to protect loyalty, repeat visits, and brand credibility.

  • See every review, rating & guest message in one dashboard
  • Spot rising concerns around service quality, wait times, pricing, or specific treatments instantly
  • Plan and schedule social content, offer updates, and promotions in minutes
  • Reply faster across channels while maintaining a professional, consistent brand voice
  • Boost social visibility and bookings with reliable, structured posting
Salons & Spa

What Salon & Spa Teams Achieve With Clariv?

Real improvements you can measure without adding staff, juggling apps, or adding more expenses to your balance sheet.

The Results You Can Expect

  • 60% fewer missed guest messages, reviews, and appointment inquiries
  • 45% faster replies to Google reviews, booking app comments & social DMs
  • 6× earlier detection of service, hygiene, or stylist-related concerns
  • 30% increase in positive client ratings across locations
  • 2× stronger visibility for offers, treatments & seasonal promotions

Why Salon & Spa Teams Love Clariv?

Because it keeps guest feedback organized, protects your reputation, and makes social posting effortless without adding extra tools, manual work, or staff. And here’s more:

Save hours every week

Clariv reduces the time teams spend collecting feedback and understanding customers from different platforms, and more time delivering great service and growing client loyalty.

Everything in one place

One inbox, one dashboard, one calendar. Every guest review, service rating, appointment inquiry, complaint, and social message appears in a single workspace, giving full visibility across stylists, treatments, and locations.

Stay visible online without extra effort

Schedule treatment promotions, stylist highlights, before/after shots, seasonal offers, product launches, and event updates across all social platforms in minutes. Even on busy days, your brand stays active, consistent, and discoverable.

Make faster, smarter decisions

Clariv uses AI and NLP to analyze guest comments, detect recurring issues, and highlight service patterns, then provides actionable recommendations on what to fix, where to follow up, and how to improve the guest experience.

Salons & Spa

A Powerful, Unified Tool for Salon & Spa Teams

Clariv gives salon owners, spa managers, and marketing staff everything they need to understand guests, protect their reputation, and maintain a consistent digital presence across every channel.

01

Get Smart Alerts

Clariv flags rising complaints, repeat service issues, stylist-specific concerns, booking problems, hygiene-related feedback, etc, in real-time. Teams can act quickly before they turn into rating drops, rebook refusals, or lost regular clients.

02

Scales Effortlessly

Whether you’re running a single studio or managing multiple locations, Clariv grows with your business. Add new branches, new service lines, and new staff profiles easily while leadership gets a unified view of sentiment and performance.

03

Proactive Reputation Protection

Clariv monitors Google, Yelp, booking platforms, and social sentiment with absolute ease. So, salon and spa owners can understand the problems early and take proactive decisions to protect their business reputation.

Get Smart Alerts Scales Effortlessly Proactive Reputation Protection Smoother Coordination Across Teams AI-Powered Replies Visual Content Consistency Checks

Smoother Coordination Across Teams

Stylists, front-desk teams, managers, and marketing all work from the same dashboard. Everyone sees what guests are saying, which issues matter most, and how to respond with consistent, professional communication.

04

AI-Powered Replies

Clariv drafts polished, on-brand responses for service reviews, appointment complaints, pricing questions, and social messages automatically. It highlights urgent messages, recommends the right tone, and helps staff respond faster.

05

Visual Content Consistency Checks

Clariv helps marketing teams keep their brand consistent across all platforms, ensuring that before/after posts, promo visuals, offers, and captions align with your brand’s voice and style across every location.

06
WHAT WE OFFER

How Clariv Works in 6 Simple Steps?

A no-stress setup that helps salon and spa teams manage guest feedback and stay active online without extra staff, manual tracking, or switching between multiple tools.

01

Connect Every Channel

Bring Google reviews, booking platform ratings (Fresha, Booksy, StyleSeat), POS/NPS surveys, WhatsApp chats, website forms, and social platforms like Instagram, Facebook, and TikTok into Clariv within minutes.

02

Centralize All Conversations

Clariv gathers guest reviews, appointment requests, service complaints, product inquiries, and social DMs into one clean inbox. Teams never miss a dissatisfied client, a high-intent booking question, or a service-related concern again.

03

AI Analyzes Every Detail

Clariv reads guest emotions and tags key themes such as stylist performance, service quality, hygiene concerns, pricing feedback, wait times, and treatment outcomes. You instantly see what clients appreciate and what needs attention.

04

Plan & Schedule Effortlessly

Use real client insights to shape your content calendar. Schedule promotion posts, stylist spotlights, before/after transformations, seasonal offers, product highlights, and engagement content across platforms in just a few clicks.

05

Real-Time Alerts

Clariv notifies you instantly when client sentiment shifts, whether it’s a negative review, recurring complaints about a specific service or stylist, etc. Teams can act early, prevent reputation dips, and maintain consistent guest experiences.

06

Improve with Smart Recommendations

Clariv learns patterns across locations, services, stylists, and time periods, then provides data-backed recommendations on what to adjust, where to follow up, and how to elevate the guest experience. You improve proactively, not reactively.