Save hours every week
Clariv reduces the time attorneys and support teams spend tracking follow-ups, replying across channels, and searching for status updates, so they stay focused on delivery, not admin and inbox management.
Legal Industry
Client Sentiment & Reputation Management for Law Firms
Clariv gives law firms clear visibility into how cases are progressing, what clients are feeling, manages client communication, tracks matter sentiment, and stays active on social channels without switching tools or adding extra workload.
Protect reputation with less effort
Real signals you can act on
Protect social reputation
Legal Industry
Control Client Expectations and Your Online Presence Without Extra Work
Clariv helps law-firm leaders streamline their customers and social media at the core to improve satisfaction, build social visibility, and market reputation without juggling multiple systems or hiring expensive staff.
- See every client message and review in one dashboard
- Spot sentiment drops and repeated concerns instantly
- Plan and schedule social media posts in minutes
- Reply faster while staying compliant and on-brand
- Stay visible online without adding staff or new software
Legal Industry
What Legal Teams Achieve With Clariv?
Measurable gains in client experience, response speed, and social media visibility, with Clariv.
- 60% fewer missed client messages across matters
- 45% faster follow-ups and status responses
- 6× earlier detection of rising client frustration
- 30% increase in positive post-matter feedback
- 2× stronger visibility on LinkedIn and Google
Why Legal Teams Love Clariv?
Because law firms need clarity, not more tools, to keep clients informed and matters running smoothly while saving some crucial business resources as well.
Everything in one place
One inbox, one timeline, one dashboard. Every client message, post-matter survey, review, and social interaction appears in a single workspace. No switching systems, no missed concerns, no surprise escalations.
Stay visible without extra effort
Plan social media updates, announcements, thought-leadership posts, and customer testimonials across different platforms in minutes and manage it all with one dashboard. It keeps online presence consistent and credible without much effort.
Make faster, informed decisions
Clariv turns scattered client feedback into clear patterns, where communication slows, what causes friction, and which matters need attention, so leaders can step in early and protect referrals and long-term relationships.
Legal Industry
Clarity and Control Across Every Matter with Clariv!
Clariv makes everything easy for law firms to stay ahead of client sentiment, protect their reputation, and maintain consistent communication to keep up with their business reputation.
01
Get Early Risk Signals
Clariv flags shifts in client sentiment, repeated concerns, or silent stakeholders, so teams can step in before issues turn into complaints, negative reviews, or lost referrals.
02
Consistent Client Communication
Clariv keeps messaging aligned across attorneys and practices, ensuring updates are timely, expectations are clear, and every client gets the same standard, not dependent on who’s handling the matter.
03
Scales Across Practices and Offices
Whether you manage one office or several, Clariv adapts without extra configuration or new logins. New teams plug in fast, and leadership gets unified visibility from day one.
Proactive Reputation Protection
Clariv tracks rating changes and feedback across Google, portals, and surveys in real time, so firms can address concerns before prospects see them. No waiting for quarterly summaries.
04
Smoother Internal Coordination
Clariv aligns attorneys, account managers, and support teams with shared dashboards and real-time status insight, reducing scattered emails, missed follow-ups, and last-minute fire drills.
05
AI-Supported Client Engagement
Clariv suggests on-brand responses for reviews and client messages, prioritizes urgent conversations, and prepares drafts for approval, helping teams stay responsive without extra effort.
06
WHAT WE OFFER
How Clariv Works in 6 Simple Steps?
A no-stress setup that helps legal teams manage client feedback and online presence without extra staff, system changes, or complicated rollout.
01
Connect Every Channel
Bring post-matter surveys, client emails, portal messages, Google reviews, social media activity, and CRM data into Clariv in minutes. No IT help or juggling between platforms. Just easy, quick insights.
02
AI Analyzes Every Detail
Clariv automatically identifies themes like delayed updates, billing confusion, shifting expectations, and responsiveness gaps, without manual tagging or spreadsheets.
03
Centralize All Conversations in One Inbox
Centralize all the client questions, follow-ups, reviews, and status comments in one place, so no attorney or matter slips through during busy periods.
04
Plan & Schedule Effortlessly
Use the visual calendar to organize social media posts, case-closure messages, firm announcements, stakeholder touchpoints, testimonials, and more, consistently and on time, without the hassles.
05
Real-Time Alerts
See which matters need attention, where sentiment is changing, and which clients have gone quiet, all in real-time without waiting for weekly updates or end-of-month reports.
06
Improve With Smart Recommendations
Clariv learns patterns across matters and practices, suggesting when to follow up, what needs clarification, and where to step in early to prevent escalations.